Donor Ticket Guide
In the video below, you can learn how to redeem your complimentary donor tickets online. Alternatively, you can read the instructional guide attached here.
If you have any questions, please reach out to our Executive Director, Rebecca Richards, at [email protected] or by calling 814-231-8224.
Part 2: How to add your tickets to your apple/digital wallet, or take a screenshot to present at the door.
Frequently Asked Questions
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Use the discount code NVSDONOR-60 when redeeming your complimentary tickets.
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The number of complimentary tickets you receive depends on your level of support to the Nittany Valley Symphony.
At the beginning of the season, you should have received an email from [email protected] with the number of complimentary tickets available to you for the season, along with your donor discount code: NVSDONOR-60.
If you are unable to locate this information or are unsure how many complimentary tickets you have remaining, please email [email protected] for assistance.
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Not necessarily. Tickets for each concert are released throughout the season, with tickets for the next concert becoming available after the previous concert has concluded.
You may redeem as many of your donor tickets as you would like for the concert that is currently on sale. However, if you plan to spread your tickets across multiple concerts, you will need to wait until each concert is released before redeeming a ticket for that performance.
For example, if only the September concert is currently on sale, you may redeem one or several of your donor tickets for September. If you would also like to attend the November concert, you will need to wait until November tickets are released to redeem another ticket.
This staggered release schedule is necessary because NVS works with multiple venues and partners, including Penn State, and must coordinate with their individual production and ticketing timelines.
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The ticketing platform depends on the concert venue.
NVS uses Eventbrite for concerts held at State College Area High School and Bellefonte Area High School. For concerts at Eisenhower Auditorium, we are required to use Penn State's ticketing platform, Ticketmaster.
Fortunately, you don't need to keep track of which platform to use. Always start at the Nittany Valley Symphony website. Go to Tickets, select the concert you would like to attend, and you will automatically be directed to the correct ticketing platform.
Your donor discount code and the general redemption process will remain the same throughout the season, regardless of which platform is used.
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Will call assistance is always available for our donors.
NVS maintains a list of donors, so if you would prefer not to redeem your tickets online or experience difficulty with the process, we can assist you. Your ticket can be printed and made available for you at the door.
We want everyone to be able to enjoy their donor benefits, regardless of their comfort level with online ticketing.